{"id":4418,"date":"2026-03-08T18:09:45","date_gmt":"2026-03-08T23:09:45","guid":{"rendered":"https:\/\/stayritmo.com\/?page_id=4418"},"modified":"2026-03-10T14:53:22","modified_gmt":"2026-03-10T19:53:22","slug":"politica-de-cancelamento","status":"publish","type":"page","link":"https:\/\/stayritmo.com\/pt\/cancellation-policy\/","title":{"rendered":"Pol\u00edtica de cancelamento"},"content":{"rendered":"<style>\n\n\/* ============================================================\n   RITMO CARTAGENA \u2014 Design System\n   A Modern Caribbean Oasis in El Laguito, Cartagena\n   ============================================================ *\/\n\n\/* --- Google Fonts --- *\/\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Cormorant:ital,wght@0,400;0,500;0,600;0,700;1,400;1,500&family=Montserrat:wght@300;400;500;600;700&display=swap');\n\n\/* --- CSS Custom Properties --- *\/\n:root {\n  \/* Colors \u2014 Ritmo Red + Caribbean Gold + Sandy Beach *\/\n  --color-primary: #FF2236;\n  --color-primary-light: #FF4D5E;\n  --color-primary-dark: #D91A2B;\n  --color-secondary: #C87E22;\n  --color-secondary-light: #EBA92C;\n  --color-cta: #C87E22;\n  --color-cta-hover: #A86A1B;\n  --color-cta-light: #EBA92C;\n  --color-accent: #EBA92C;\n  --color-sand: #EBDEC5;\n  --color-sand-light: #F5F0E3;\n  --color-bg: #FFFDF8;\n  --color-bg-warm: #F5F0E3;\n  --color-bg-section: #EBDEC5;\n  --color-text: #2C1810;\n  --color-text-muted: #6B5744;\n  --color-text-light: #8C7A68;\n  --color-white: #FFFFFF;\n  --color-border: #DDD2BD;\n  --color-border-light: #EBDEC5;\n\n  \/* Typography *\/\n  --font-heading: 'Cormorant', Georgia, 'Times New Roman', serif;\n  --font-body: 'Montserrat', 'Segoe UI', Tahoma, sans-serif;\n\n  \/* Font Sizes \u2014 Fluid Scale *\/\n  --text-xs: clamp(0.75rem, 0.7rem + 0.25vw, 0.8125rem);\n  --text-sm: clamp(0.8125rem, 0.75rem + 0.3vw, 0.875rem);\n  --text-base: clamp(0.9375rem, 0.875rem + 0.3vw, 1rem);\n  --text-lg: clamp(1.0625rem, 0.95rem + 0.5vw, 1.125rem);\n  --text-xl: clamp(1.1875rem, 1rem + 0.75vw, 1.3125rem);\n  --text-2xl: clamp(1.4375rem, 1.15rem + 1.2vw, 1.6875rem);\n  --text-3xl: clamp(1.75rem, 1.35rem + 1.7vw, 2.125rem);\n  --text-4xl: clamp(2.125rem, 1.5rem + 2.5vw, 2.8125rem);\n  --text-5xl: clamp(2.625rem, 1.75rem + 3.5vw, 3.75rem);\n  --text-6xl: clamp(3.25rem, 2rem + 5vw, 5rem);\n\n  \/* Font Weights *\/\n  --weight-light: 300;\n  --weight-normal: 400;\n  --weight-medium: 500;\n  --weight-semibold: 600;\n  --weight-bold: 700;\n\n  \/* Line Heights *\/\n  --leading-tight: 1.15;\n  --leading-snug: 1.3;\n  --leading-normal: 1.6;\n  --leading-relaxed: 1.75;\n\n  \/* Letter Spacing *\/\n  --tracking-tight: -0.02em;\n  --tracking-normal: 0;\n  --tracking-wide: 0.05em;\n  --tracking-wider: 0.1em;\n  --tracking-widest: 0.2em;\n\n  \/* Spacing Scale *\/\n  --space-xs: 0.25rem;\n  --space-sm: 0.5rem;\n  --space-md: 1rem;\n  --space-lg: 1.5rem;\n  --space-xl: 2rem;\n  --space-2xl: 3rem;\n  --space-3xl: 4rem;\n  --space-4xl: 6rem;\n  --space-5xl: 8rem;\n\n  \/* Layout *\/\n  --max-width: 1280px;\n  --max-width-narrow: 960px;\n  --max-width-text: 720px;\n  --nav-height: 80px;\n  --border-radius: 8px;\n  --border-radius-lg: 16px;\n  --border-radius-xl: 24px;\n\n  \/* Shadows *\/\n  --shadow-sm: 0 1px 3px rgba(44, 24, 16, 0.06);\n  --shadow-md: 0 4px 12px rgba(44, 24, 16, 0.08);\n  --shadow-lg: 0 8px 30px rgba(44, 24, 16, 0.1);\n  --shadow-xl: 0 16px 50px rgba(44, 24, 16, 0.12);\n  --shadow-gold: 0 4px 20px rgba(200, 126, 34, 0.25);\n  --shadow-red: 0 4px 20px rgba(255, 34, 54, 0.2);\n\n  \/* Transitions *\/\n  --transition-fast: 150ms ease;\n  --transition-base: 250ms ease;\n  --transition-slow: 400ms ease;\n}\n\n\/* --- Base Resets --- *\/\n*,\n*::before,\n*::after {\n  box-sizing: border-box;\n  margin: 0;\n  padding: 0;\n}\n\nhtml {\n  scroll-behavior: smooth;\n  -webkit-font-smoothing: antialiased;\n  -moz-osx-font-smoothing: grayscale;\n}\n\nbody {\n  font-family: var(--font-body);\n  font-size: var(--text-base);\n  font-weight: var(--weight-normal);\n  line-height: var(--leading-normal);\n  color: var(--color-text);\n  background-color: var(--color-bg);\n}\n\n\/* --- Typography --- *\/\nh1, h2, h3, h4, h5, h6 {\n  font-family: var(--font-heading);\n  font-weight: var(--weight-semibold);\n  line-height: var(--leading-tight);\n  color: var(--color-primary);\n}\n\nh1 { font-size: var(--text-5xl); letter-spacing: var(--tracking-tight); }\nh2 { font-size: var(--text-4xl); }\nh3 { font-size: var(--text-3xl); }\nh4 { font-size: var(--text-2xl); }\nh5 { font-size: var(--text-xl); }\nh6 { font-size: var(--text-lg); }\n\np {\n  margin-bottom: var(--space-md);\n  max-width: 70ch;\n}\n\n.text-muted { color: var(--color-text-muted); }\n.text-light { color: var(--color-text-light); }\n.text-gold { color: var(--color-cta); }\n.text-white { color: var(--color-white); }\n\n.eyebrow {\n  font-family: var(--font-body);\n  font-size: var(--text-xs);\n  font-weight: var(--weight-semibold);\n  letter-spacing: var(--tracking-widest);\n  text-transform: uppercase;\n  color: var(--color-cta);\n  margin-bottom: var(--space-sm);\n}\n\n\/* --- Buttons --- *\/\n.btn {\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  gap: var(--space-sm);\n  font-family: var(--font-body);\n  font-size: var(--text-sm);\n  font-weight: var(--weight-semibold);\n  letter-spacing: var(--tracking-wide);\n  text-transform: uppercase;\n  text-decoration: none;\n  padding: 0.875rem 2rem;\n  border: 2px solid transparent;\n  border-radius: var(--border-radius);\n  cursor: pointer;\n  transition: all var(--transition-base);\n  min-height: 48px;\n}\n\n.btn-primary {\n  background: var(--color-cta);\n  color: var(--color-white);\n  border-color: var(--color-cta);\n}\n.btn-primary:hover {\n  background: var(--color-cta-hover);\n  color: var(--color-white);\n  border-color: var(--color-cta-hover);\n  box-shadow: var(--shadow-gold);\n}\n\n.btn-outline {\n  background: transparent;\n  color: var(--color-white);\n  border-color: var(--color-white);\n}\n.btn-outline:hover {\n  background: var(--color-white);\n  color: var(--color-primary);\n}\n\n.btn-outline-dark {\n  background: transparent;\n  color: var(--color-primary);\n  border-color: var(--color-primary);\n}\n.btn-outline-dark:hover {\n  background: var(--color-primary);\n  color: var(--color-white);\n}\n\n.btn-ghost {\n  background: transparent;\n  color: var(--color-cta);\n  border-color: transparent;\n  padding: 0.5rem 1rem;\n}\n.btn-ghost:hover {\n  color: var(--color-cta-hover);\n}\n\n\/* --- Layout Utilities --- *\/\n.container {\n  width: 100%;\n  max-width: var(--max-width);\n  margin: 0 auto;\n  padding: 0 var(--space-xl);\n}\n\n.container-narrow {\n  max-width: var(--max-width-narrow);\n}\n\n.section {\n  padding: var(--space-5xl) 0;\n}\n\n.section-sm {\n  padding: var(--space-3xl) 0;\n}\n\n\/* --- Grid --- *\/\n.grid {\n  display: grid;\n  gap: var(--space-xl);\n}\n.grid-2 { grid-template-columns: repeat(2, 1fr); }\n.grid-3 { grid-template-columns: repeat(3, 1fr); }\n.grid-4 { grid-template-columns: repeat(4, 1fr); }\n\n@media (max-width: 1024px) {\n  .grid-4 { grid-template-columns: repeat(2, 1fr); }\n  .grid-3 { grid-template-columns: repeat(2, 1fr); }\n}\n@media (max-width: 640px) {\n  .grid-2, .grid-3, .grid-4 { grid-template-columns: 1fr; }\n}\n\n\/* --- Card --- *\/\n.card {\n  background: var(--color-white);\n  border-radius: var(--border-radius-lg);\n  overflow: hidden;\n  box-shadow: var(--shadow-sm);\n  transition: all var(--transition-base);\n  cursor: pointer;\n}\n.card:hover {\n  box-shadow: var(--shadow-lg);\n  transform: translateY(-4px);\n}\n.card-body {\n  padding: var(--space-lg);\n}\n\n\/* --- Gold Divider --- *\/\n.divider-gold {\n  width: 60px;\n  height: 2px;\n  background: var(--color-cta);\n  margin: var(--space-md) 0;\n}\n\n.divider-gold-center {\n  margin-left: auto;\n  margin-right: auto;\n}\n\n\/* --- Star Rating --- *\/\n.stars {\n  display: inline-flex;\n  gap: 2px;\n  color: var(--color-cta);\n}\n\n\/* --- Accessibility --- *\/\n@media (prefers-reduced-motion: reduce) {\n  *, *::before, *::after {\n    animation-duration: 0.01ms !important;\n    animation-iteration-count: 1 !important;\n    transition-duration: 0.01ms !important;\n  }\n  html { scroll-behavior: auto; }\n}\n\n\/* --- Focus States --- *\/\n:focus-visible {\n  outline: 2px solid var(--color-cta);\n  outline-offset: 2px;\n}\n\n\/* --- Selection --- *\/\n::selection {\n  background: var(--color-primary);\n  color: var(--color-white);\n}\n\n\/* --- Dark Section (replaces old navy) --- *\/\n.dark-section {\n  background: #2C1810;\n  color: rgba(255, 255, 255, 0.9);\n}\n.dark-section h2, .dark-section h3, .dark-section h4 {\n  color: var(--color-white);\n}\n\n\n\n    \/* --- Navigation --- *\/\n    .nav {\n      position: fixed;\n      top: 0;\n      left: 0;\n      right: 0;\n      z-index: 50;\n      background: rgba(255, 255, 255, 0.97);\n      backdrop-filter: blur(12px);\n      -webkit-backdrop-filter: blur(12px);\n      border-bottom: 1px solid var(--color-border);\n      box-shadow: var(--shadow-md);\n      padding: 0 var(--space-xl);\n    }\n\n    .nav-inner {\n      max-width: var(--max-width);\n      margin: 0 auto;\n      display: flex;\n      align-items: center;\n      justify-content: space-between;\n      height: var(--nav-height);\n    }\n\n    .nav-logo {\n      display: inline-flex;\n      align-items: center;\n      text-decoration: none;\n    }\n\n    .nav-logo img {\n      height: 30px;\n      width: auto;\n    }\n\n    .nav-links {\n      display: flex;\n      align-items: center;\n      gap: var(--space-xl);\n      list-style: none;\n    }\n\n    .nav-links a {\n      font-family: var(--font-body);\n      font-size: var(--text-sm);\n      font-weight: var(--weight-medium);\n      color: var(--color-text);\n      text-decoration: none;\n      letter-spacing: var(--tracking-wide);\n      text-transform: uppercase;\n      transition: color var(--transition-fast);\n    }\n\n    .nav-links a:hover { color: var(--color-cta); }\n    .nav-links a.active,\n    .nav.scrolled .nav-links a.active { color: var(--color-cta) !important; }\n\n    .nav-cta {\n      padding: 0.625rem 1.5rem !important;\n      background: var(--color-cta) !important;\n      color: var(--color-white) !important;\n      border-radius: var(--border-radius) !important;\n      font-weight: var(--weight-semibold) !important;\n      text-transform: uppercase !important;\n      letter-spacing: var(--tracking-wide) !important;\n      font-size: var(--text-xs) !important;\n      transition: all var(--transition-base) !important;\n    }\n\n    .nav-cta:hover {\n      background: var(--color-cta-hover) !important;\n      box-shadow: var(--shadow-gold) !important;\n    }\n\n    .nav-toggle {\n      display: none;\n      flex-direction: column;\n      gap: 5px;\n      cursor: pointer;\n      background: none;\n      border: none;\n      padding: 4px;\n    }\n\n    .nav-toggle span {\n      width: 24px;\n      height: 2px;\n      background: var(--color-text);\n      transition: all var(--transition-base);\n    }\n\n    @media (max-width: 1024px) {\n      .nav-toggle { display: flex; }\n      .nav-links {\n        display: none;\n        position: absolute;\n        top: calc(var(--nav-height) + 0.5rem);\n        left: 0;\n        right: 0;\n        background: var(--color-white);\n        flex-direction: column;\n        padding: var(--space-xl);\n        border-radius: 0 0 var(--border-radius-lg) var(--border-radius-lg);\n        box-shadow: var(--shadow-lg);\n      }\n      .nav-links.open { display: flex; }\n    }\n\n    \/* --- Page Header --- *\/\n    .page-header {\n      padding-top: calc(var(--nav-height) + var(--space-3xl));\n      padding-bottom: var(--space-2xl);\n      text-align: center;\n      background: var(--color-bg);\n      border-bottom: 1px solid var(--color-border-light);\n    }\n\n    .page-header h1 {\n      font-size: var(--text-4xl);\n      color: var(--color-primary);\n      margin-bottom: var(--space-sm);\n    }\n\n    .page-header .subtitle {\n      font-size: var(--text-sm);\n      color: var(--color-text-muted);\n      margin-top: var(--space-md);\n    }\n\n    \/* --- Policy Content --- *\/\n    .policy-content {\n      max-width: 800px;\n      margin: 0 auto;\n      padding: var(--space-3xl) var(--space-xl);\n    }\n\n    .policy-content h2 {\n      font-size: var(--text-2xl);\n      color: var(--color-primary);\n      margin-top: 1.5rem;\n      margin-bottom: 0.5rem;\n    }\n\n    .policy-content h3 {\n      font-size: var(--text-xl);\n      color: var(--color-primary);\n      margin-top: 1.25rem;\n      margin-bottom: 0.375rem;\n    }\n\n    .policy-content p {\n      margin-bottom: 0.625rem;\n      line-height: var(--leading-relaxed);\n      color: var(--color-text);\n    }\n\n    .policy-content ul,\n    .policy-content ol {\n      padding-left: 2rem !important;\n      list-style-position: outside !important;\n      margin-bottom: 0.625rem !important;\n    }\n\n    .policy-content ul + p,\n    .policy-content ol + p {\n      margin-top: 1.5rem !important;\n    }\n\n    .policy-content ul + h2,\n    .policy-content ol + h2 {\n      margin-top: 2rem !important;\n    }\n\n    .policy-content ul + h3,\n    .policy-content ol + h3 {\n      margin-top: 1.5rem !important;\n    }\n\n    .policy-content ul {\n      list-style-type: disc !important;\n    }\n\n    .policy-content ul li,\n    .policy-content ol li {\n      margin-bottom: var(--space-xs);\n      line-height: var(--leading-relaxed);\n      color: var(--color-text);\n      padding-left: 0.25rem;\n    }\n\n    .policy-callout {\n      background: #FFF3F4;\n      border-left: 3px solid var(--color-primary);\n      border-radius: 8px;\n      padding: 1.25rem 1.5rem;\n      margin-bottom: 1.5rem;\n      font-weight: var(--weight-medium);\n      color: var(--color-primary);\n    }\n\n    .policy-notice {\n      background: var(--color-bg);\n      border-left: 3px solid var(--color-cta);\n      border-radius: 8px;\n      padding: 1.25rem 1.5rem;\n      margin-top: 1rem;\n      margin-bottom: 0.625rem;\n    }\n\n    .policy-notice p {\n      margin-bottom: 0;\n    }\n\n    .policy-notice strong {\n      color: var(--color-text);\n    }\n\n    .deposit-details {\n      display: grid;\n      grid-template-columns: auto 1fr;\n      gap: 0.375rem 1.5rem;\n      margin-bottom: 1rem;\n    }\n\n    .deposit-details dt {\n      font-weight: var(--weight-medium);\n      color: var(--color-text);\n      line-height: var(--leading-relaxed);\n    }\n\n    .deposit-details dd {\n      color: var(--color-text);\n      line-height: var(--leading-relaxed);\n      margin: 0;\n    }\n\n    .payment-steps {\n      list-style: none !important;\n      padding-left: 0 !important;\n      counter-reset: step;\n      margin-bottom: 0.625rem !important;\n    }\n\n    .payment-steps li {\n      counter-increment: step;\n      display: flex;\n      gap: 1rem;\n      margin-bottom: 1rem;\n      padding-left: 0 !important;\n    }\n\n    .payment-steps li::before {\n      content: counter(step);\n      flex-shrink: 0;\n      width: 32px;\n      height: 32px;\n      background: var(--color-primary);\n      color: var(--color-white);\n      border-radius: 50%;\n      display: flex;\n      align-items: center;\n      justify-content: center;\n      font-weight: var(--weight-semibold);\n      font-size: var(--text-sm);\n      margin-top: 2px;\n    }\n\n    .payment-steps .step-content strong {\n      display: block;\n      color: var(--color-text);\n      margin-bottom: 0.25rem;\n    }\n\n    .payment-steps .step-content span {\n      color: var(--color-text-muted);\n      font-size: var(--text-sm);\n      line-height: var(--leading-relaxed);\n    }\n\n    \/* --- Footer --- *\/\n    .footer {\n      background: var(--color-sand);\n      color: var(--color-text);\n      padding: var(--space-4xl) 0 var(--space-xl);\n    }\n\n    .footer-grid {\n      display: grid;\n      grid-template-columns: 2fr 1fr 1fr 1fr;\n      gap: var(--space-2xl);\n      margin-bottom: var(--space-3xl);\n    }\n\n    .footer-brand p {\n      font-size: var(--text-sm);\n      line-height: var(--leading-relaxed);\n      color: var(--color-text-muted);\n      max-width: 300px;\n    }\n\n    .footer .nav-logo { margin-bottom: var(--space-md); }\n    .footer .nav-logo img { height: 25px; }\n\n    .footer-col h5 {\n      font-family: var(--font-body);\n      font-size: var(--text-xs);\n      font-weight: var(--weight-semibold);\n      letter-spacing: var(--tracking-widest);\n      text-transform: uppercase;\n      color: #124720;\n      margin-bottom: var(--space-lg);\n    }\n\n    .footer-col ul {\n      list-style: none !important;\n      display: flex;\n      flex-direction: column;\n      gap: var(--space-sm);\n      padding-left: 0 !important;\n    }\n\n    .footer-col a {\n      font-size: var(--text-sm);\n      color: var(--color-text-muted);\n      text-decoration: none;\n      transition: color var(--transition-fast);\n    }\n\n    .footer-col a:hover { color: var(--color-primary); }\n\n    .footer-bottom {\n      border-top: 1px solid var(--color-border);\n      padding-top: var(--space-xl);\n      display: flex;\n      justify-content: space-between;\n      align-items: center;\n      flex-wrap: wrap;\n      gap: var(--space-md);\n    }\n\n    .footer-bottom p {\n      font-size: var(--text-xs);\n      color: var(--color-text-light);\n      margin: 0;\n    }\n\n    .footer-legal {\n      width: 100%;\n      display: flex;\n      flex-wrap: wrap;\n      gap: var(--space-sm);\n      margin-top: var(--space-sm);\n    }\n\n    .footer-legal a {\n      font-size: var(--text-xs);\n      color: var(--color-text-light);\n      text-decoration: none;\n      transition: color var(--transition-fast);\n    }\n\n    .footer-legal a:hover {\n      color: var(--color-primary);\n    }\n\n    .footer-legal span {\n      font-size: var(--text-xs);\n      color: var(--color-text-light);\n      opacity: 0.5;\n    }\n\n    .footer-social {\n      display: flex;\n      gap: var(--space-md);\n    }\n\n    .footer-social a {\n      width: 40px;\n      height: 40px;\n      display: flex;\n      align-items: center;\n      justify-content: center;\n      border-radius: 50%;\n      border: 1px solid var(--color-border);\n      color: var(--color-text-muted);\n      transition: all var(--transition-base);\n    }\n\n    .footer-social a:hover {\n      border-color: #124720;\n      color: #124720;\n      background: rgba(18, 71, 32, 0.08);\n    }\n\n    .footer-social svg { width: 18px; height: 18px; }\n\n    @media (max-width: 768px) {\n      .footer-grid { grid-template-columns: 1fr 1fr; }\n      .deposit-details { grid-template-columns: 1fr; }\n    }\n    @media (max-width: 480px) {\n      .footer-grid { grid-template-columns: 1fr; }\n    }\n\n  \n<\/style>\n\n\n\n<!-- ==================== NAVIGATION ==================== -->\n  <nav class=\"nav\" id=\"navbar\">\n    <div class=\"nav-inner\">\n      <a href=\"https:\/\/stayritmo.com\/pt\/\" class=\"nav-logo\"><img decoding=\"async\" src=\"https:\/\/stayritmo.com\/wp-content\/uploads\/2025\/08\/Ritmo-Horizontal.webp\" alt=\"Ritmo Cartagena\" loading=\"lazy\"><\/a>\n      <ul class=\"nav-links\" id=\"navLinks\">\n        <li><a href=\"\/pt\/suite\/\">A Su\u00edte<\/a><\/li>\n        <li style=\"display:none\"><a href=\"\/pt\/things-to-do\/\">Coisas para fazer<\/a><\/li>\n        <li><a href=\"\/pt\/guia-de-cartagena\/\">Cartagena<\/a><\/li>\n        <li><a href=\"\/pt\/reviews\/\">Avalia\u00e7\u00f5es<\/a><\/li>\n        <li><a href=\"\/pt\/about\/\">Sobre<\/a><\/li>\n        <li><a href=\"\/pt\/contact\/\">Contato<\/a><\/li>\n        <li><a href=\"\/pt\/book\/\" class=\"nav-cta\">Reserve j\u00e1<\/a><\/li>\n      <\/ul>\n      <button class=\"nav-toggle\" id=\"navToggle\" aria-label=\"Alternar navega\u00e7\u00e3o\">\n        <span><\/span><span><\/span><span><\/span>\n      <\/button>\n    <\/div>\n  <\/nav>\n\n  <!-- ==================== PAGE HEADER ==================== -->\n  <section class=\"page-header\">\n    <div class=\"container\">\n      <h1>Pol\u00edtica de Cancelamento e Pagamento<\/h1>\n      <div class=\"divider-gold divider-gold-center\"><\/div>\n    <\/div>\n  <\/section>\n\n  <!-- ==================== POLICY CONTENT ==================== -->\n  <div class=\"policy-content\">\n\n    <div class=\"policy-callout\">Todos os pagamentos antecipados efetuados n\u00e3o s\u00e3o reembols\u00e1veis.<\/div>\n\n    <p>Por favor, leia atentamente esta pol\u00edtica antes de concluir sua reserva. Ao reservar esta propriedade, voc\u00ea concorda com o cronograma de pagamento, os termos de cancelamento e as condi\u00e7\u00f5es do dep\u00f3sito de seguran\u00e7a descritos abaixo.<\/p>\n\n    <h2>Cronograma de Pagamento<\/h2>\n    <p>Sua reserva ser\u00e1 confirmada ap\u00f3s o recebimento do primeiro pagamento. O valor total do aluguel ser\u00e1 dividido em duas parcelas:<\/p>\n\n    <ol class=\"payment-steps\">\n      <li>\n        <div class=\"step-content\">\n          <strong>50% a pagar no momento da reserva<\/strong>\n          <span>Este pagamento garante a sua reserva e \u00e9 cobrado imediatamente ap\u00f3s a confirma\u00e7\u00e3o da mesma. N\u00e3o \u00e9 reembols\u00e1vel.<\/span>\n        <\/div>\n      <\/li>\n      <li>\n        <div class=\"step-content\">\n          <strong>O restante do formul\u00e1rio 50% deve ser entregue 7 dias antes da chegada.<\/strong>\n          <span>O saldo ser\u00e1 cobrado automaticamente 7 dias antes da data do seu check-in. A falta de pagamento poder\u00e1 resultar no cancelamento da sua reserva.<\/span>\n        <\/div>\n      <\/li>\n    <\/ol>\n\n    <p>Todos os valores est\u00e3o em pesos colombianos (COP), salvo indica\u00e7\u00e3o em contr\u00e1rio na plataforma de reservas. Os pagamentos em moeda estrangeira s\u00e3o convertidos \u00e0 taxa de c\u00e2mbio representativa do mercado (TRM) publicada pela Superintend\u00eancia Financeira da Col\u00f4mbia na data do pagamento.<\/p>\n\n    <h2>Termos de cancelamento<\/h2>\n    <p>Ap\u00f3s o pagamento, seja total ou parcial, nenhum reembolso ser\u00e1 concedido por qualquer motivo, incluindo, mas n\u00e3o se limitando a:<\/p>\n    <ul>\n      <li>Cancelamentos a qualquer momento antes ou depois do check-in.<\/li>\n      <li>Partidas antecipadas por qualquer motivo<\/li>\n      <li>Chegadas tardias ou estadias reduzidas<\/li>\n      <li>Aus\u00eancias<\/li>\n      <li>Interrup\u00e7\u00f5es de viagem, incluindo cancelamentos de voos, problemas com vistos ou emerg\u00eancias pessoais.<\/li>\n    <\/ul>\n\n    <p>Recomendamos vivamente a aquisi\u00e7\u00e3o de um seguro de viagem que cubra despesas de alojamento n\u00e3o reembols\u00e1veis para proteger o seu investimento.<\/p>\n\n    <h2>Validade da cota\u00e7\u00e3o de reserva<\/h2>\n    <p>As cota\u00e7\u00f5es de reserva s\u00e3o v\u00e1lidas por quarenta e oito (48) horas a partir do momento em que s\u00e3o emitidas. Se o primeiro pagamento n\u00e3o for recebido dentro desse per\u00edodo, a cota\u00e7\u00e3o expirar\u00e1 e a reserva n\u00e3o ser\u00e1 confirmada. Uma nova cota\u00e7\u00e3o poder\u00e1 estar sujeita a pre\u00e7os e disponibilidade atualizados.<\/p>\n\n    <h2>Dep\u00f3sito de seguran\u00e7a<\/h2>\n\n    <dl class=\"deposit-details\">\n      <dt>Quantia:<\/dt>\n      <dd>COP 800.000<\/dd>\n      <dt>M\u00e9todo:<\/dt>\n      <dd>Pr\u00e9-autoriza\u00e7\u00e3o em cart\u00e3o de cr\u00e9dito ou d\u00e9bito<\/dd>\n      <dt>Obtido de:<\/dt>\n      <dd>Dia do check-in<\/dd>\n      <dt>Lan\u00e7ado:<\/dt>\n      <dd>3 dias ap\u00f3s a partida<\/dd>\n    <\/dl>\n\n    <p>Uma pr\u00e9-autoriza\u00e7\u00e3o de COP 800.000 ser\u00e1 feita no seu cart\u00e3o de cr\u00e9dito ou d\u00e9bito no dia do check-in. Este valor n\u00e3o \u00e9 uma cobran\u00e7a, mas sim uma reten\u00e7\u00e3o tempor\u00e1ria. A pr\u00e9-autoriza\u00e7\u00e3o ser\u00e1 automaticamente cancelada tr\u00eas (3) dias ap\u00f3s a data do seu check-out, desde que n\u00e3o haja necessidade de dedu\u00e7\u00f5es.<\/p>\n\n    <p>Poder\u00e3o ser feitas dedu\u00e7\u00f5es por danos ao im\u00f3vel ou ao seu conte\u00fado que excedam o desgaste normal, itens de invent\u00e1rio faltantes ou quebrados, limpeza extraordin\u00e1ria necess\u00e1ria devido ao estado em que o im\u00f3vel foi deixado, perda de chaves, cart\u00f5es de acesso ou controles remotos, ou quaisquer outros custos decorrentes de uma viola\u00e7\u00e3o do contrato de loca\u00e7\u00e3o. Caso sejam necess\u00e1rias dedu\u00e7\u00f5es, apenas o valor comprovado ser\u00e1 cobrado e o restante ser\u00e1 liberado. Se os danos excederem COP 800.000, voc\u00ea receber\u00e1 uma fatura referente \u00e0 diferen\u00e7a.<\/p>\n\n    <div class=\"policy-notice\">\n      <p><strong>Importante:<\/strong> \u00c9 estritamente proibido fumar dentro da propriedade. Uma taxa de limpeza ser\u00e1 deduzida do dep\u00f3sito de seguran\u00e7a caso sejam encontradas evid\u00eancias de fumo no interior da propriedade.<\/p>\n    <\/div>\n\n    <h2>Cancelamento por parte dos propriet\u00e1rios<\/h2>\n    <p>Na improv\u00e1vel hip\u00f3tese de os propriet\u00e1rios terem de cancelar a sua reserva por motivos n\u00e3o imput\u00e1veis a si, receber\u00e1 um reembolso total de todos os montantes pagos.<\/p>\n\n    <p>Em caso de for\u00e7a maior ou circunst\u00e2ncias imprevis\u00edveis (como desastres naturais, ordens governamentais ou emerg\u00eancias de sa\u00fade p\u00fablica), os propriet\u00e1rios podem cancelar a reserva a qualquer momento. Nesses casos, voc\u00ea receber\u00e1 um reembolso proporcional \u00e0 parte n\u00e3o utilizada da sua estadia, mas nenhuma compensa\u00e7\u00e3o adicional.<\/p>\n\n    <h2>Quest\u00f5es<\/h2>\n    <p>Se tiver alguma d\u00favida sobre esta pol\u00edtica antes de efetuar a reserva, entre em contato conosco atrav\u00e9s da plataforma de reservas ou pelos dados de contato listados em nosso site. <a href=\"\/pt\/contact\/\">p\u00e1gina do im\u00f3vel<\/a>. Teremos todo o prazer em esclarecer quaisquer termos antes de voc\u00ea confirmar sua reserva.<\/p>\n\n  <\/div>\n\n  <!-- ==================== FOOTER ==================== -->\n  <footer class=\"footer\">\n    <div class=\"container\">\n      <div class=\"footer-grid\">\n        <div class=\"footer-brand\">\n          <a href=\"https:\/\/stayritmo.com\/pt\/\" class=\"nav-logo\"><img decoding=\"async\" src=\"https:\/\/stayritmo.com\/wp-content\/uploads\/2025\/08\/Ritmo-Horizontal.webp\" alt=\"Ritmo Cartagena\" loading=\"lazy\"><\/a>\n          <p>Um o\u00e1sis caribenho moderno em El Laguito, Cartagena. 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